These Equipment Hire Terms and Conditions apply to all equipment hired from Osmic Productions Pty Ltd, including dry hire, pickup, delivery, courier delivery, event hire, AV equipment, lighting, sound, staging, special effects equipment, furniture, styling items, screens, cables, accessories and related hire items.
By completing a booking, accepting a quote, paying an invoice, issuing a purchase order, receiving equipment, or otherwise confirming equipment hire, the Hirer agrees to these Terms and Conditions.
1. Definitions
Owner means Osmic Productions Pty Ltd ABN 37 650 540 033.
Hirer means the person, company, organisation or entity hiring equipment from the Owner.
Equipment means any item hired from the Owner, including lighting, sound, AV, staging, furniture, styling, special effects equipment, cables, accessories, cases, packaging or any other hire item.
Hire Period means the period from when the Equipment leaves the possession of the Owner until the Equipment is returned, checked and confirmed by the Owner as clean, complete and functional.
Premises means the address or location where the Equipment is delivered, collected, used or stored.
Booking means any confirmed hire arrangement between the Owner and the Hirer.
Hire Fee means the amount payable for the hire of Equipment.
2. Agreement
The Hirer agrees to hire the Equipment from the Owner under these Terms and Conditions.
Ownership of the Equipment remains with Osmic Productions at all times.
The Hirer must not sell, sub-hire, lend, transfer, modify, move to another location, pledge, dispose of or otherwise deal with the Equipment without written approval from Osmic Productions.
3. Booking and Payment
To hire Equipment, the Hirer must:
- complete a booking or accept a quote;
- pay all required deposits or hire fees;
- provide event, delivery or pickup details;
- provide valid identification if requested;
- agree to these Terms and Conditions.
Unless otherwise agreed in writing, Equipment will not be released until full payment has been received.
Osmic Productions may refuse any booking at its discretion. If a booking is refused after payment has been made and no costs have been incurred, the paid amount will be refunded.
All bookings are subject to the Payment, Cancellation, Postponement and Refund Policy.
4. Identification
The Hirer may be required to provide a valid Australian Driver’s Licence, Government issued photo ID, business details, ABN, credit card details or other identification before Equipment is released.
Osmic Productions may refuse to release Equipment if suitable identification is not provided.
Refunds are not issued where the Hirer is unable or unwilling to provide required identification at pickup or delivery.
5. Use of Equipment
The Hirer must:
- use the Equipment only for its intended purpose;
- follow all instructions provided by Osmic Productions;
- keep the Equipment safe, clean and secure;
- protect the Equipment from weather, liquid, dust, sand, heat, theft, misuse and damage;
- ensure only competent persons operate the Equipment;
- ensure the Equipment is not used in unsafe conditions;
- return the Equipment in the same condition and packed in the same manner as received.
The Hirer must not repair, modify, open, dismantle or alter Equipment without written approval.
6. Location of Equipment
The Equipment must remain at the nominated Premises or event location unless Osmic Productions provides written approval for relocation.
The Hirer is responsible for the Equipment from the time it is collected, delivered or received until it is returned and checked by Osmic Productions.
7. Delivery and Collection
Delivery and collection services only include the services specifically listed in the quote or invoice.
Unless setup is included, delivery does not include installation, operation, carrying equipment long distances, carrying equipment upstairs, moving items inside the venue, waiting time, or technical setup.
Third-party courier delivery and collection may be limited to ground floor entrance only.
The Hirer or an authorised representative must be available at the agreed delivery and collection times.
Additional charges may apply for:
- missed delivery;
- missed collection;
- re-delivery;
- re-collection;
- waiting time;
- incorrect address;
- restricted access;
- stairs;
- long carry;
- lift delays;
- parking costs;
- loading dock delays;
- after-hours delivery or collection.
8. Pickup and Return
If the Hirer is collecting Equipment, pickup and return times must be arranged in advance.
The Hirer must return all Equipment by the agreed Return Date and time.
Late returns may incur additional hire fees, including nightly or daily hire charges.
The Equipment is not considered returned until Osmic Productions has received, checked and confirmed it is complete, clean, dry and functional.
9. Cleaning, Damage and Missing Items
The Hirer is responsible for all Equipment during the Hire Period.
Additional charges may apply if Equipment is returned:
- damaged;
- wet;
- dirty;
- stained;
- sticky;
- scratched;
- broken;
- missing parts;
- missing cables;
- missing cases;
- incorrectly packed;
- with labels, tape, cable ties or accessories removed;
- with liquid indicators activated;
- with batteries missing or damaged.
Cleaning, repair or replacement costs may be charged to the Hirer.
If Equipment is lost, stolen, destroyed or damaged beyond repair, the Hirer must pay the full replacement cost at current market value, plus any associated freight, labour or administration costs.
10. Bonds and Security Deposits
Osmic Productions may require a bond or security deposit before Equipment is released.
The bond may be used to cover cleaning, damage, late return, missing items, repair costs, replacement costs or other charges arising from the hire.
If costs exceed the bond amount, the Hirer remains liable for the balance.
11. Power and Compatibility
The Hirer is responsible for ensuring suitable power is available for the Equipment unless power supply is specifically included in the quote.
The Hirer is responsible for checking that hired Equipment is compatible with any third-party equipment, venue systems, software, content, power supply or devices.
Osmic Productions is not responsible for incompatibility with equipment or systems not supplied by Osmic Productions.
12. Outdoor Use and Weather
Equipment must not be used outdoors unless Osmic Productions has approved outdoor use in writing.
Outdoor Equipment must be protected from rain, moisture, wind, dust, sand, heat and unsafe conditions.
Equipment that is not waterproof must not be exposed to rain or moisture.
The Hirer remains responsible for hire charges if Equipment cannot be used due to weather, unsafe conditions, venue restrictions or lack of suitable cover.
Osmic Productions may refuse outdoor setup or operation where conditions are unsafe.
13. Special Effects and Restricted Equipment
Some Equipment cannot be dry hired and must be operated by Osmic Productions staff.
This may include cold spark machines, CO₂ effects, confetti, dry ice, haze, smoke, lasers, large hologram fans, specialised lighting, staging or other technical equipment.
Where technician operation is required, this will be quoted separately.
The Hirer must obtain all venue approvals, permits and safety clearances before using special effects or restricted equipment.
14. Risk and Liability
The Hirer hires and uses Equipment at its own risk.
The Hirer is responsible for:
- safe use of the Equipment;
- supervision of guests and users;
- safe storage;
- preventing misuse;
- preventing theft;
- preventing weather damage;
- preventing trip hazards;
- preventing damage to venue or property;
- complying with laws, venue rules and safety requirements.
Osmic Productions is not liable for injury, damage, loss, claims, venue issues, event disruption or third-party losses arising from the Hirer’s use, misuse, storage or handling of Equipment.
15. Indemnity
The Hirer indemnifies Osmic Productions, its directors, employees, contractors and agents against any claim, cost, damage, loss, injury, expense or liability arising from:
- use of Equipment;
- misuse of Equipment;
- breach of these Terms;
- unsafe conditions;
- venue damage;
- personal injury;
- third-party claims;
- loss or damage during the Hire Period;
- failure to obtain approvals or permits.
16. Cancellation and Refunds
All equipment hire cancellations, postponements, refunds and credit notes are handled in accordance with the Payment, Cancellation, Postponement and Refund Policy.
Cancellation charges may apply once a booking is confirmed, even if Equipment has not yet been collected or delivered.
17. Breach of Terms
If the Hirer breaches these Terms, Osmic Productions may:
- cancel the booking;
- refuse to release Equipment;
- collect Equipment early;
- retain payments or bond amounts;
- charge additional fees;
- recover damage or replacement costs;
- refer unpaid amounts to debt collection or legal recovery;
- refuse future bookings.
The Hirer is responsible for all debt collection, legal or recovery costs incurred by Osmic Productions in relation to unpaid amounts or breach of these Terms.
18. Unpaid Amounts
Any unpaid amount must be paid immediately upon request.
Interest, administration fees, debt collection costs, legal costs or recovery costs may be added to overdue amounts.
19. Governing Law
These Terms are governed by the laws of Queensland, Australia.
The Hirer submits to the jurisdiction of the courts of Queensland, Australia.
20. Related Policies
These Terms should be read together with:
- Payment, Cancellation, Postponement and Refund Policy;
- Event Production, Entertainment and Staffing Terms and Conditions;
- any quote, proposal, invoice or written agreement issued by Osmic Productions.
